Privacy Policy

Energy & Environmental Commodity Experts Pvt. Ltd. ("E2CX", "we", "us") respects the privacy of everyone who visits www.e2cx.in or engages us for advisory, registration or trading services. This policy explains what information we collect, why we collect it, and the choices you have.

1. Information we collect

We collect information you provide directly — through our contact form, consultation requests, newsletter sign-up or during an engagement — such as your name, company, email address, phone number and the details of your enquiry. We also collect limited technical information automatically, including browser type, device type and pages visited, through standard analytics tools.

2. How we use your information

We use the information we collect to respond to enquiries, deliver advisory and trading services, send the Insights newsletter to those who subscribe, improve our website, and meet our own legal and regulatory obligations. We do not use your information to make automated decisions that produce legal or similarly significant effects.

3. Cookies and similar technologies

Our website uses cookies for essential site functionality and, where enabled, analytics. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

4. How we share information

We do not sell your personal information. We share it only with service providers who support our operations (such as email delivery or hosting providers) under confidentiality obligations, with registries or counterparties where necessary to execute a service you've engaged us for, or where required by law or regulatory authority.

5. Data security

We apply reasonable administrative, technical and physical safeguards to protect the information we hold. No system is completely secure, and we encourage you to use caution when sharing sensitive information online.

6. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements that apply to advisory and trading engagements.

7. Your rights

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information, or to withdraw consent for marketing communications such as the Insights newsletter. To exercise any of these rights, contact us using the details below.

8. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The "last updated" date at the top of this page reflects the most recent revision.

9. Contact us

Questions about this policy or how we handle your information can be directed to info@e2cx.in or +91 72080 18302.